Pioneers Resources

Shipping

We do our best to respond within one working day following the placement of your order. We do not ship on weekends. We can ship to virtually any address in the world. For assistance, please call Customer Service at 877.662.1040 (toll free) or 407.382.6000.

Return Policy

If product is returned in sellable condition within 30 days, we will refund the product price minus a 20% restocking fee. Return shipping is the responsibility of the customer. Defective merchandise may be returned for replacement or a full refund.

If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the Customer Center menu, and click the Return Item(s) button. For assistance, please call Customer Service at 877.662.1040 (toll free) or 407.382.6000.